This privacy notice for CRYPTOASSETSRRECOVERY.COM, LLC (“Company,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:
Questions or concerns? This privacy notice explains your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@cryptoassetsrrecovery.com.
SUMMARY OF KEY POINTS
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you
interact with CRYPTOASSETSRRECOVERY.COM, LLC and the Services, the choices you make, and the products and features
you use. Do we process any sensitive personal information? We may process sensitive personal
information when necessary with your consent or as otherwise permitted by applicable law. Do we receive
any information from third parties? We do not enrich our customer profiles with any information from
third parties. How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with
law. We may also process your information for other purposes with your consent. We process your information only
when we have a valid legal reason to do so. In what situations and with which parties do we share personal
information? We may share information in specific situations and with specific third
parties.How do we keep your information safe? We have organizational and technical processes and
procedures in place to protect your personal information. However, no electronic transmission over the internet or
information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. What are your rights? Depending on
where you are located geographically, the applicable privacy law may mean you have certain rights regarding your
personal information. How do you exercise your rights? The easiest way to exercise your rights is
by filling out our data subject request form available here: https://cryptoassetsrrecovery.com/contact/, or by
contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT? 2. HOW DO WE PROCESS YOUR
INFORMATION? 3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?4. WHEN AND WITH WHOM DO WE
SHARE YOUR PERSONAL INFORMATION?5. HOW LONG DO WE KEEP YOUR INFORMATION? 6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS? 8. WHAT ARE YOUR PRIVACY RIGHTS? 9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? 11. DO WE MAKE UPDATES TO THIS NOTICE? 12. HOW CAN YOU
CONTACT US ABOUT THIS NOTICE? 13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us In
Short: We collect personal information that you provide to us. We collect personal
information that you voluntarily provide to us when you express an interest in obtaining information about us or
our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and the products and features you
use. The personal information we collect may include the following: Email addresses Names Phone numbers Usernames
Passwords Contact or authentication data Sensitive Information. When necessary, with your consent
or as otherwise permitted by applicable law, we process the following categories of sensitive information:
Financial data All personal information that you provide to us must be true, complete, and accurate, and you must
notify us of any changes to such personal information. Information automatically collected In Short:
Some information — such as your Internet Protocol (IP) address and/or browser and device
characteristics — is collected automatically when you visit our Services. We automatically collect certain
information when you visit, use, or navigate the Services. This information does not reveal your specific identity
(like your name or contact information) but may include device and usage information, such as your IP address,
browser and device characteristics, operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Services, and other technical information. This information
is primarily needed to maintain the security and operation of our Services, and for our internal analytics and
reporting purposes.The information we collect includes: Log and Usage Data. Log and usage data is
service-related, diagnostic, usage, and performance information our servers automatically collect when you access
or use our Services and which we record in log files. Depending on how you interact with us, this log data may
include your IP address, device information, browser type, and settings and information about your activity in the
Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other
actions you take such as which features you use), device event information (such as system activity, error reports
(sometimes called “crash dumps”), and hardware settings). Device Data. We collect device data such as
information about your computer, phone, tablet, or other device you use to access the Services. Depending on the
device used, this device data may include information such as your IP address (or proxy server), device and
application identification numbers, location, browser type, hardware model, Internet service provider and/or
mobile carrier, operating system, and system configuration information. Location Data. We collect
location data such as information about your device’s location, which can be either precise or imprecise. How much
information we collect depends on the type and settings of the device you use to access the Services. For example,
we may use GPS and other technologies to collect geolocation data that tells us your current location (based on
your IP address). You can opt out of allowing us to collect this information either by refusing access to the
information or by disabling your Location setting on your device. However, if you choose to opt out, you may not
be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process
your information for other purposes with your consent. We process your personal information for a
variety of reasons, depending on how you interact with our Services, including: To respond to user
inquiries/offer support to users. We may process your information to respond to your inquiries and
solve any potential issues you might have with the requested service. To fulfill and manage your orders.
We may process your information to fulfill and manage your orders, payments, returns, and exchanges made
through the Services. To request feedback. We may process your information when necessary to
request feedback and to contact you about your use of our Services.To send you marketing and promotional
communications. We may process the personal information you send to us for our marketing purposes, if
this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For
more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below). To protect our Services. We may
process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring
and prevention. To identify usage trends. We may process information about how you use our
Services to better understand how they are being used so we can improve them. To determine the
effectiveness of our marketing and promotional campaigns. We may process your information to better
understand how to provide marketing and promotional campaigns that are most relevant to you. To save or
protect an individual’s vital interest. We may process your information when necessary to save or
protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON
TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information
when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable
law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our
contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you. The General Data
Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to
process your personal information. As such, we may rely on the following legal bases to process your personal
information: Consent. We may process your information if you have given us permission (i.e.,
consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
Performance of a Contract. We may process your personal information when we believe it is
necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior
to entering into a contract with you. Legitimate Interests. We may process your information when
we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not
outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information
for some of the purposes described in order to: Send users information about special offers and discounts on our
products and services Analyze how our services are used so we can improve them to engage and retain usersSupport
our marketing activities Diagnose problems and/or prevent fraudulent activities Understand how our users use our
products and services so we can improve user experience Legal Obligations. We may process your
information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with
a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as
evidence in litigation in which we are involved. Vital Interests. We may process your information
where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as
situations involving potential threats to the safety of any person. If you are located in Canada, this
section applies to you. We may process your information if you have given us specific permission
(i.e., express consent) to use your personal information for a specific purpose, or in situations where your
permission can be inferred (i.e., implied consent). You can withdraw your consent at any time. In some exceptional
cases, we may be legally permitted under applicable law to process your information without your consent,
including, for example: If collection is clearly in the interests of an individual and consent cannot be obtained
in a timely way For investigations and fraud detection and prevention For business transactions provided certain
conditions are met If it is contained in a witness statement and the collection is necessary to assess, process,
or settle an insurance claim For identifying injured, ill, or deceased persons and communicating with next of kin
If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuseIf it is
reasonable to expect collection and use with consent would compromise the availability or the accuracy of the
information and the collection is reasonable for purposes related to investigating a breach of an agreement or a
contravention of the laws of Canada or a province If disclosure is required to comply with a subpoena, warrant,
court order, or rules of the court relating to the production of records If it was produced by an individual in
the course of their employment, business, or profession and the collection is consistent with the purposes for
which the information was produced If the collection is solely for journalistic, artistic, or literary purposes If
the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOM DO
WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific
situations described in this section and/or with the following third parties. Vendors, Consultants,
and Other Third-Party Service Providers. We may share your data with third-party vendors, service
providers, contractors, or agents (“third parties“) who perform services for us or on our behalf
and require access to such information to do that work. The third parties we may share personal information with
are as follows: Web and Mobile Analytics Google Analytics Website Hosting
Cloudflare.com Website Performance Monitoring Cloudflare.com We also may need to share
your personal information in the following situations: Business Transfers. We may share or
transfer your information in connection with, or during negotiations of, any merger, sale of company assets,
financing, or acquisition of all or a portion of our business to another company.Affiliates. We
may share your information with our affiliates, in which case we will require those affiliates to honor this
privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other
companies that we control or that are under common control with us. Business Partners. We may
share your information with our business partners to offer you certain products, services, or promotions.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your
information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise
required by law. We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as
tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal
information for longer than 2 years. When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this is not possible (for example,
because your personal information has been stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is possible.
6. HOW DO WE
KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information
through a system of organizational and technical security measures. We have implemented appropriate and
reasonable technical and organizational security measures designed to protect the security of any personal
information we process. However, despite our safeguards and efforts to secure your information, no electronic
transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot
promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat
our security and improperly collect, access, steal, or modify your information. Although we will do our best to
protect your personal information, transmission of personal information to and from our Services is at your own
risk. You should only access the Services within a secure environment.
7. DO WE COLLECT
INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market
to children under 18 years of age.We do not knowingly solicit data from or market to children under 18
years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian
of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information
from users less than 18 years of age has been collected, we will deactivate the account and take reasonable
measures to promptly delete such data from our records. If you become aware of any data we may have collected from
children under age 18, please contact us at support@cryptoassetsrrecovery.com.
8. WHAT ARE YOUR PRIVACY
RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA),
United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal
information. You may review, change, or terminate your account at any time. In some regions (like the EEA,
UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to
request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to
restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain
circumstances, you may also have the right to object to the processing of your personal information. You can make
such a request by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?” below. We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you
also have the right to complain to your local data protection supervisory authority. You can find their contact
details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. If you are located in
Switzerland, the contact details for the data protection authorities are available here:
https://www.edoeb.admin.ch/edoeb/en/home.html. Withdrawing your consent: If we are relying on
your consent to process your personal information, which may be express and/or implied consent depending on the
applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time
by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”
below. However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor
when applicable law allows, will it affect the processing of your personal information conducted in reliance on
lawful processing grounds other than consent.Opting out of marketing and promotional communications:
You can unsubscribe from our marketing and promotional communications at any time by clicking on the
unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may
still communicate with you — for example, to send you service-related messages that are necessary for the
administration and use of your account, to respond to service requests, or for other non-marketing purposes. If
you have questions or comments about your privacy rights, you may email us at
support@cryptoassetsrrecovery.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web
browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or
setting you can activate to signal your privacy preference not to have data about your online browsing activities
monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals
has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that
we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short:
Yes, if you are a resident of California, you are granted specific rights regarding access to
your personal information. California Civil Code Section 1798.83, also known as the “Shine The Light” law,
permits our users who are California residents to request and obtain from us, once a year and free of charge,
information about categories of personal information (if any) we disclosed to third parties for direct marketing
purposes and the names and addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would like to make such a request,
please submit your request in writing to us using the contact information provided below. If you are under 18
years of age, reside in California, and have a registered account with Services, you have the right to request
removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact
us using the contact information provided below and include the email address associated with your account and a
statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but
please be aware that the data may not be completely or comprehensively removed from all our systems (e.g.,
backups, etc.). CCPA Privacy NoticeThe California Code of Regulations defines a “resident” as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and (2)
every individual who is domiciled in the State of California who is outside the State of California for a
temporary or transitory purpose All other individuals are defined as “non-residents.” If this definition of
“resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.
What categories of personal information do we collect? We have collected the following categories
of personal information in the past twelve (12) months:Category Examples CollectedA.
IdentifiersContact details, such as real name, alias, postal address, telephone or mobile contact number, unique
personal identifier, online identifier, Internet Protocol address, email address, and account nameYESB. Personal
information categories listed in the California Customer Records statuteName, contact information, education,
employment, employment history, and financial informationYESC. Protected classification characteristics under
California or federal lawGender and date of birth YESD. Commercial informationTransaction information, purchase
history, financial details, and payment informationNOE. Biometric information Fingerprints and voiceprints NOF.
Internet or other similar network activityBrowsing history, search history, online behavior, interest data, and
interactions with our and other websites, applications, systems, and advertisementsNOG. Geolocation data Device
location YESH. Audio, electronic, visual, thermal, olfactory, or similar informationImages and audio, video or
call recordings created in connection with our business activitiesNOI. Professional or employment related
informationBusiness contact details in order to provide you our services at a business level or job title, work
history, and professional qualifications if you apply for a job with usNOJ. Education Information Student records
and directory information NOK. Inferences drawn from other personal informationInferences drawn from any of the
collected personal information listed above to create a profile or summary about, for example, an individual’s
preferences and characteristicsNOWe may also collect other personal information outside of these categories
instances where you interact with us in person, online, or by phone or mail in the context of: Receiving help
through our customer support channels; Participation in customer surveys or contests; and Facilitation in the
delivery of our Services and to respond to your inquiries. How do we use and share your personal
information? CRYPTOASSETSRRECOVERY.COM, LLC collects and shares your personal information through:
Beacons/Pixels/Tags More information about our data collection and sharing practices can be found in this privacy
notice. You may contact us by email at support@cryptoassetsrrecovery.com, or by referring to the contact details at the
bottom of this document. If you are using an authorized agent to exercise your right to opt out we may deny a
request if the authorized agent does not submit proof that they have been validly authorized to act on your
behalf. Will your information be shared with anyone else? We may disclose your personal
information with our service providers pursuant to a written contract between us and each service provider. Each
service provider is a for-profit entity that processes the information on our behalf. We may use your personal
information for our own business purposes, such as for undertaking internal research for technological development
and demonstration. This is not considered to be “selling” of your personal information. CRYPTOASSETSRRECOVERY.COM,
LLC has not sold any personal information to third parties for a business or commercial purpose in the preceding
twelve (12) months. CRYPTOASSETSRRECOVERY.COM, LLC has disclosed the following categories of personal information to
third parties for a business or commercial purpose in the preceding twelve (12) months: Category A. Identifiers,
such as contact details like your real name, alias, postal address, telephone or mobile contact number, unique
personal identifier, online identifier, Internet Protocol address, email address, and account name. Category B.
Personal information, as defined in the California Customer Records law, such as your name, contact information,
education, employment, employment history, and financial information. Category C. Characteristics of protected
classifications under California or federal law, such as gender or date of birth. Category G. Geolocation data,
such as device location. The categories of third parties to whom we disclosed personal information for a business
or commercial purpose can be found under “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?”. Your
rights with respect to your personal data Right to request deletion of the data — Request to delete You
can ask for the deletion of your personal information. If you ask us to delete your personal information, we will
respect your request and delete your personal information, subject to certain exceptions provided by law, such as
(but not limited to) the exercise by another consumer of his or her right to free speech, our compliance
requirements resulting from a legal obligation, or any processing that may be required to protect against illegal
activities. Right to be informed — Request to know Depending on the circumstances, you have a
right to know: Whether we collect and use your personal information;The categories of personal information that we
collect; The purposes for which the collected personal information is used; Whether we sell your personal
information to third parties; The categories of personal information that we sold or disclosed for a business
purpose; The categories of third parties to whom the personal information was sold or disclosed for a business
purpose; and The business or commercial purpose for collecting or selling personal information. In accordance with
applicable law, we are not obligated to provide or delete consumer information that is de identified in response
to a consumer request or to re-identify individual data to verify a consumer request. Right to
Non-Discrimination for the Exercise of a Consumer’s Privacy Rights We will not discriminate against you
if you exercise your privacy rights. Verification process Upon receiving your request, we will
need to verify your identity to determine you are the same person about whom we have the information in our
system. These verification efforts require us to ask you to provide information so that we can match it with
information you have previously provided us. For instance, depending on the type of request you submit, we may ask
you to provide certain information so that we can match the information you provide with the information we
already have on file, or we may contact you through a communication method (e.g., phone or email) that you have
previously provided to us. We may also use other verification methods as the circumstances dictate. We will only
use personal information provided in your request to verify your identity or authority to make the request. To the
extent possible, we will avoid requesting additional information from you for the purposes of verification.
However, if we cannot verify your identity from the information already maintained by us, we may request that you
provide additional information for the purposes of verifying your identity and for security or fraud-prevention
purposes. We will delete such additionally provided information as soon as we finish verifying you.Other
privacy rights You may object to the processing of your personal information. You may request
correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of
the information.You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny
a request from an authorized agent that does not submit proof that they have been validly authorized to act on
your behalf in accordance with the CCPA. You may request to opt out from future selling of your personal
information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly
possible, but no later than fifteen (15) days from the date of the request submission. To exercise these rights,
you can contact us by email at support@cryptoassetsrrecovery.com, or by referring to the contact details at the bottom
of this document. If you have a complaint about how we handle your data, we would like to hear from you.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update
this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time
to time. The updated version will be indicated by an updated “Revised” date and the updated version will be
effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you
either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you
to review this privacy notice frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments
about this notice, you may email us at support@cryptoassetsrrecovery.com or by post to: CRYPTOASSETSRRECOVERY.COM, LLC 5
Ross Rd. Durham, NH 03824 United States
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to
request access to the personal information we collect from you, change that information, or delete it. To request
to review, update, or delete your personal information, please visit: https://cryptoassetsrrecovery.com/contact/.
